Frequently Asked Questions:

What is your dog adventure shuttle service?

We pick up your dog from your home, transport them safely in our adventure vehicle, and take them to local parks and trails for exercise, socialization, and fun. After their adventure, we bring them home happy, tired, and fulfilled.

How long are the adventures?

Most group adventures last 2–4 hours total, including pickup and drop-off time. The actual outdoor activity is typically 1.5–2.5 hours, depending on the group and location.

What areas do you service?

We currently serve the greater Portland metro area. If you're unsure whether you're in our service zone, feel free to reach out—we'll do our best to accommodate.

What types of dogs do you accept?

We welcome dogs that are:

  • Friendly with people and other dogs
  • Up to date on vaccinations
  • Comfortable riding in a vehicle

If your dog prefers solo adventures or needs special attention, we also offer private outings.

Do you offer private or solo adventures?

Yes! We offer private adventures for:

  • Dogs who don't do well in groups
  • High-energy dogs needing focused exercise
  • Owners who want a more personalized experience

How do you ensure the dogs' safety?

Safety is our top priority. We:

  • Use secured crate or harness systems in the vehicle
  • Carefully match dogs by size, temperament, and energy level
  • Monitor all dogs closely during outings
  • Carry water, first aid supplies, and emergency contacts at all times

Are you insured?

Yes, we are fully insured for pet care and transportation services, giving you peace of mind while your dog is in our care.

What parks or trails do you go to?

We rotate between a variety of dog-friendly parks and trails around Portland to keep things exciting and enriching. Locations are chosen based on safety, weather, and the group's needs.

What do I need to do before my dog's first adventure?

Before joining, we require:

  • Completion of our "Dog Intake Form" (find on homepage link)
  • Proof of up-to-date vaccinations
  • A quick temperament assessment (if needed)

What should I have ready on pickup day?

Please make sure your dog:

  • Has had a chance to go to the bathroom
  • Is ready with a collar/harness
  • Has any special instructions shared with us in advance

We handle the rest!

Will my dog be off-leash?

This depends on the location and your dog's training. We prioritize safety and follow all local leash laws. Off-leash time is only allowed in safe, designated areas and with well-behaved dogs.

What happens in bad weather?

We operate in most weather conditions (this is Oregon, after all!). In cases of extreme or unsafe weather, we may modify or reschedule adventures for safety.

How do you group the dogs?

Dogs are grouped based on:

  • Size
  • Energy level
  • Temperament
  • Play style

This ensures a fun and safe experience for everyone.

Can I book recurring adventures?

Yes! Many clients book weekly or multiple times per week to keep their dogs consistently exercised and happy.

How will I know how my dog did?

We love sharing updates! You may receive:

  • Photos or videos from the adventure
  • A quick summary of your dog's day

What if my dog has special needs or medical conditions?

Let us know ahead of time. We do our best to accommodate dogs with special needs, but safety always comes first.

What is your cancellation policy?

We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations may be subject to a fee.